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Providence Health & Services RN Pediatric Admissions and Case Management *$10,000 Sign-On Bonus* in Torrance, California


$10,000 Sign-on Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.

Providence is calling a RN Pediatric Admissions and Case Management (Full-time/Variable Shift) to Providence TrinityCare Kids Hospice in Torrance, CA.

We are seeking a Pediatric Admissions and Case Management RN who will perform patient evaluations and admissions including the interdisciplinary collaboration in initiating the Plan of Care for the patient/caregiver/family. The Coordinator of Program Development/ Community Liaison TKC collaborates with referral sources in the preparation and transition of patient/caregiver/family to hospice care services.

In this position you will have the following responsibilities:

  • Perform patient/family presentations, evaluations and assessments, including a history and physical and all relevant data to determine appropriateness for admission

  • Assist facility personnel in identifying patients eligibility for the hospice benefit

  • Use health assessment data to determine nursing diagnosi

  • Assist the patient/caregiver/family, the Interdisciplinary group (IDG) and the facility staff, if applicable, in establishing the level of hospice care provided

  • Collaborate with the patient/caregiver/family, facility staff, discharge planners, and physicians in meeting nursing and related needs

  • Take patient care orders and assure appropriate people are notified and follows up with referrals to confirm that all services and products have been arranged

  • Collaborate with team regarding admissions, discharge home planning, and follow-up. Complete patient admission report on team report line

  • Attend hospital rounds in key areas and intervenes with hospice patients in the Hospital Emergency Department, as appropriate

  • Attend department staff meetings

  • Identify business opportunities and works with the Manager of Clinical Operations and Director of Provider Relations to pursue potential partnerships or contracts

  • Maintain productivity standards as set by organization guidelines

  • Develop, coordinate and facilitate education for referral sources

  • Collaborate with Manager of Clinical Operations if staff needed for presentation and or admission evaluation

  • Provide information on TrinityCare Hospice services to physicians, HMOs, insurance companies, discharge planners and other referral sources

  • Develop and maintain ongoing relationships with all of the major tertiary medical centers serving children in TrinityKids Care service area

  • Interact with customers in a personalized and professional manner which includes active listening, open communication, and flexibility in responding to defined needs in a timely and accountable manner

  • Demonstrate respect, compassion, and tolerance when indicated; give information and problem solves with competency

  • Keep knowledge current and practices within the employee, administrative and patient care policies of TrinityCare Hospice

  • Identify leads and nurture new referral sources and potential customers

  • Identify contract and partnership opportunities and collaborates with the Manager of Clinical Operations and Director of Provider Relations to pursue prospects

  • In collaboration with Manager of Clinical Operations, develop new programs and services for TrinityKids Care

  • Documentation / Information Management:

  • Complete, and submit accurate and relevant clinical information regarding patient’s condition and care given electronically or written as appropriate to organization guidelines

  • Record pain/symptom management changes/outcomes as appropriate

  • Communicate with Clinical Supervisor to coordinate the plan of care

  • Document contacts and appointments in an efficient manner on a monthly calendar and weekly log

  • Work in collaboration with the family/caregiver and Hospice IDG members to meet the needs of the patient/family/caregiver

  • Submit documentation for the patient medical record within the timeframe set by the organization guidelines

  • Leadership / Supervision:

  • Upon request of supervisor, provides education to referral sources

  • Provide ongoing education on a formal and informal basis to all accounts and sources, to enhance understanding and acceptance of hospice practice and facilitate trust and referrals

  • Increase TrinityCare Hospice’s visibility in service area by participation in targeted professional and/or community groups, speakers’ bureau or health fairs

  • Generate referral leads and monitors results on an ongoing basis

  • Integrate and maintain quarterly pro-active meeting with priority accounts and documents a summary of discussions, action plan and timelines

  • Model effectiveness in customer relations and fosters staff responsibility for customer service

  • In collaboration with Manager of Clinical Operations, participates in the ongoing education of staff

  • Responsible to ensure managed care customer needs for status updates are completed timely

  • Participate in orientation, education, development of team members as directed by supervisor

  • Development:

  • Assume responsibility for personal growth and development

  • Participate in appropriate continuing education, in-services, and conferences as may be requested and/or required by Manager of Clinical Operations

  • Performance Improvement:

  • Actively participate in the Performance Improvement Program and participate in and adhere to the Providence/TrinityCare Hospice Corporate Integrity Plan

  • Assess, monitor and preserve customer satisfaction with each contact, consult with customers in challenging situations, and document and report identified opportunities for improvement and achieved solutions

  • Budgetary:

  • Follow Core Value for being financially prudent

  • Ensure that arrangements for medications, supplies, equipment and other necessary items and services authorized in the Plan of Care are available

  • Adhere to budgetary constraints for expenditures related to assigned responsibilities


Required qualifications for this position include:

  • Graduate of a school of nursing

  • Current RN licensure in the State of California

  • Current CPR certification

  • California licensed driver with an automobile that is in good working order and insured in accordance with state and/or LCMHS/TrinityCare Hospice requirements

  • 1 year recent acute care experience in an institutional setting

  • Excellent observation, verbal and written communication, problem solving and basic math skills

  • Nursing skills per competency checklist

  • Visual acuity and hearing to perform required nursing skills

  • Demonstrates ability to communicate clearly and effectively

  • Proven ability to be flexible and responsive to customer needs

  • Demonstrates working knowledge of computer applications, i.e. Microsoft Office and e-mail

Preferred qualifications for this position include:

  • Pediatrice experience strongly prefrerred

  • Bilingual in Spanish strongly prefrerred

  • Nursing experience in theory and practice in hospice/palliative care or home health

About the hospice you will serve.

Providence TrinityCare Hospice, established in 1977, is the oldest and largest non-profit hospice in Southern California and the first to be licensed by the State of California. Caring for people in Los Angeles and Orange Counties with professional teams. Providence TrinityCare Hospice is Medicare Certified and CHAP (Community Health Accreditation Program) accredited. We also provide the only specialized pediatric hospice service in Los Angeles County.

We offer a full comprehensive range of benefits — see our website for details —

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Nursing - Other

Location: California-Torrance

Req ID: 328053