Providence Health & Services Manager, Imaging Services in Tarzana, California
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Providence is calling an Imaging Services Manager (Full time/Day Shift) to Providence Cedars-Sinai Tarzana Medical Center in Tarzana, CA.
We are seeking an Imaging Services Manager who will provide superior patient/customer satisfaction. Ensuring the highest quality care and service. Administer the operations of the services of radiology, MRI and Nuclear Medicine, computerized tomography and ultrasound departments in terms of budget, long-range planning, program development, and policy and procedure implementation.
In this position you will:
Promote patient, physician, customer and employee satisfaction by personal example, treating all contacts with respect
Support and participate in activities that foster customer service
Communicate and follow the organizational chain of command for notification of patient care/service issues, when appropriate
Maintain required applicable licensure, certification and education
Attend and successfully completes general and department orientation, in-service programs and the annual key competencies and mandatory update requirements
Participate actively in department staff meetings
Demonstrate effective verbal and written communications
Meet monthly budget target in wage (SWB) and non-wage (OCE), as well as productivity standards, on an ongoing basis
Meet contract labor budget with a variance of no more than 5%
Complete 100% of staff evaluations on time
Meet the established vacancy rate
Meet the established turnover rate including 90 day, 1 year, and annual turnover
Assure “very good” or “excellent” PSMS scores
Assure 100% staff attendance at hospital required classes, including but not limited to, ethics training
Initiate peer interviewing in the department for 50% of open positions
Demonstrate knowledge of age specific care for the neonate through the geriatric population, including but not limited to identifying the need for additional safety measures, or activities that place patients at risk including demonstration of skills in the use of equipment including its capabilities, limitations and appropriate/special applications. Communicate effectively in a clear, concise, understandable manner. Applicable for the populations Infant, Pediatric, Adult, Geriatric
Select, train/orient and assign departments staff (either directly or through subordinate supervisors). Develop standards of performance, evaluate performance, and initiate or make recommendations for personnel actions
Direct the preparation and maintenance of department reports. Prepare periodic reports for top management, as required
Develop and recommends department operating budget
Responsible for assuring process improvement activities are ongoing in the department including the development, trending, and reporting of quality indicators
Approve budget for the radiology, computerized tomography and ultrasound departments and monitors and assures adherence to budgetary policies
Participate in hospital/medical staff committee meetings as required. Attend and serve on professional/civic service organizations as hospital representative
Participate in the evaluation and ordering of capital and routine equipment
Resolve conflicts occurring between employees and maintain consistency with regard to hospital policy
Assess the efficiency and effectiveness of the department/area’s work processes including analysis, recommendations, implementation and evaluation
Serve as a catalyst who effectively leads staff in providing high quality, cost efficient imaging services
Provide management oversight and monitoring of ETRMC imaging service affiliates e.g. MRI, PET, etc.
Demonstrate willingness & ability to float to areas within their scope of practice as necessary
Required qualifications for this position include:
BA degree or equivalent education/experience
Current LA City Fire Card within 90 days of hire
5 years Acute care clinical experience
5 years Progressive supervisor/management experience
Preferred qualifications for this position include:
Master's Degree in Health care or Business Administration
Current license as CRT and ARRT
About the hospital you will serve.
Providence Cedars-Sinai Tarzana Medical Center is a 245-bed not-for-profit medical center that serves the San Fernando Valley, offering high quality specialty services, including: heart and vascular care, orthopedics, oncology and senior services. Recognizing the special health care needs of women and children, our Women’s Pavilion & Resource Center provides women’s health and maternity care in once central location. The hospital specializes in pediatrics and has one of the largest neonatal intensive care units in the San Fernando Valley. Providence Cedars-Sinai Tarzana has a reputation for clinical excellence and sophisticated technology with a personal touch. Providence Health & Services cares about the people and the lives that we touch each and every day. We are continually driven by the caring tradition of our heritage – the foundation of our Mission and core-values – to embrace respect, compassion, justice, excellence and stewardship. With a rich past reaching back more than 65 years in Southern California, and 150 years in total, Providence Health & Services today celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged and a drive to help the underprivileged - all with an eye toward the future.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Nurse Lead/Supervisor/Manager
Req ID: 307875