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Providence Health & Services RN Manager Cath Lab in Santa Monica, California

Description:

Providence is calling a Manager to the Catheterization Laboratory for Full-Time Day Shift at Providence Saint John's Health Center in Santa Monica, CA.

We are seeking a Manager, Catheterization Laboratory who will be responsible for human resource management, quality management, budget management, core work flow initiatives, facilitation of inter/intra-departmental communication, patient, staff and physician relations and the maintenance and monitoring of regulatory standards of care. Additionally may be required to assist with technical and patient care duties related to the procedures performed in Cardiac Cath. Lab. in an emergency setting or staffing crisis.

In this position you will:

  • Daily Management

  • Ensure adequate staffing to meet demands of department

  • Measure effectiveness of processes utilized to improve patient flow, patient satisfaction, staff satisfaction, and physician satisfaction

  • Use data to drive process change and reengineer workflow

  • Investigate all major complaints, develops action plan in collaboration with clinical staff, and reports findings and expected action items

  • Manage department specific processes in collaboration to meet all regulatory standards

  • Identify special needs of patients, co-workers, physicians and their staff and communicate these to other team members

  • Review patient satisfaction surveys. In collaboration with unit councils, utilize a problem solving approach in resolving patient satisfaction issues

  • Participate in the development and management of best practice guidelines, using evidenced based approach specific to area of specialty, to ensure standards of care are being met

  • Identify potential areas of program/project development for service line, hospital, referral areas, or community, in coordination with Admin. Director, and staf

  • Assist in coordination of the gathering of data, planning, implementation, and evaluation of programs/projects. Strategic planning and service line development

  • Develop and maintain positive working relationships with all providers

  • Partner with Physician office practice management and staff to improve relations and quality patient care

  • Provide input to the marketing plan and identify ways to improve market share and attract new patients

  • Maintain positive working relationships between sites and SJHC resources; coordinates and integrates services such as radiology, laboratory, safety, infection control, information systems, pharmacy, etc.

  • Ensure compliance with JCAHO, state and regulatory agency requirements. Compile, review, and ensure compliance with department policies and procedures

  • Quality and Performance Improvement

  • Develop, plan and accountable for quality and performance implementation and outcome results

  • Chair and/or head at minimum one (2) LEAN improvement team annually

  • Decision Making

  • Explore information for decision-making and defines issues clearly integrating different ideas and perspectives

  • Emphasize long-term versus short term solutions to problems that arise, using a structured problem solving approach to correct the root cause of a problem

  • Provide necessary resources/cooperation so that innovative solutions can be implemented

  • Leadership Communication and Skill

  • Promote evidence based practice

  • Identify various constituents and develops appropriate communication approaches, suspending judgment until all points of view are fully explained and understood

  • Identify decisions that can be made alone and which need consultation with others and makes timely decisions, minimizing emotional and impulsive decisions and crisis management

  • Support, provide, clarify, and ensure adherence to SJHC, and departmental direction and policies and incorporates department within the strategic goals of SJHC

  • Effectively direct his/her group through change management processes and facilitates groups to achieve desired results reflecting the group's ideas and input

  • Encourage and use positive human resource practices throughout the department, including mentoring, using performance management techniques - setting objectives, providing feedback, evaluating results, defining roles and responsibilities with direct reports, training and developing staff, using coaching/counseling to improve or sustain performance and making effective hiring, promotion, transfer, disciplinary, and termination decisions

  • Business Acumen

  • Maintain current knowledge and a thorough understanding of the healthcare environment and keeps current on industry developments

  • Maintain financial accountability for assigned departments

  • Examine alternative methods of providing required services in order to reduce departmental supply and personnel costs

  • Combine ethical judgment with technical skills within the policy and legal guidelines of the institution

  • Use financial information for strategic and operational decision making and participates in the preparation of annual budgets for capital equipment, personnel, supplies, and other departmental costs

  • Organizational Responsibilities

  • Respect and appreciate individual differences in perspective and background; recognize others as individuals by showing respect for their beliefs/values and treating them with fairness and understanding

  • Understand the organization's mission, vision, values, and strategies and how they shape the organization and integrates the mission, vision and values into departmental activities and uses them as a guide in decision-making

  • Understand how the organization operates and evaluates the impact of his/her decisions on other work teams, promoting teamwork across the organization

  • Demonstrate responsibility and accountability for own professional practice in regards to:

  • Attendance, punctuality, confidentiality and professionalism

  • Positive public relation image and working relationships

  • Obtaining necessary knowledge and skill needed to maintain competence

  • Completing all mandatory requirements

  • Strive to streamline processes and improve efficiency of the department

  • Participate in the development and attainment of team, department and hospital goals including:

  • Attending and participating in division meetings

  • Volunteering or accepting assignments for projects

Qualifications:

Required qualifications:

  • Bachelor's Degree in Healthcare related field

  • RN with California License

  • BLS and ACLS required

  • LEAN certifications or receives LEAN certification within one (1) year of employment required

  • 3 years Clinical experience in a Cath/Angiography Lab

  • 3 years Supervisory experience in a clinical area

  • Ability to communicate effectively and diplomatically within a multi-functional team

  • Strong organizational skills and attention to detail

  • Ability to successfully function in a fast paced, service oriented environment

  • Demonstrated ability to provide leadership to a diverse, multidisciplinary team

  • Excellent interpersonal skills

  • Ability to work independently with little or no supervision

  • Proficient in P.C. software applications including, Microsoft Word, Excel, PowerPoint, Outlook, Apollo, etc. and ability to learn applications relevant to the position

  • Ability to prioritize, organize and coordinate work

  • Excellent critical thinking and problem solving skills

  • Ability to work effectively with many people at various levels of the organization

  • Excellent oral and written communication skills

  • Able to handle multiple tasks and appropriately prioritize

  • Ability to clearly communicate with internal and external customers, including, but not limited to, patients, co-workers, management, physicians, and visitor

  • Ability to maintain patient confidentiality and privacy in accordance to hospital policy

Preferred qualifications:

  • Master’s degree

  • Epic experience

About the ministry you will serve: Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines.

The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: California-Santa Monica

Req ID: 258419

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