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Providence Health & Services RN Clinic - Patient Care Coordinator - Neurology in Portland, Oregon


Providence is calling a RN Patient Care Coordinator - Neurological Specialties West (1.0 FTE, Days) to St. Vincent East Pavillion in Portland, OR

We are seeking a Registered Nurse (RN) Patient Care Coordinator - Neurological Specialties West that will coordinate the care of the patient through assessment, planning, implementation and evaluation of appropriate services and resources to maximize optimum outcomes. Work collaboratively with the multiple disciplines, both internal and external to the organization, in effecting quality and cost-effective management of the patient's care along the continuum of chronic neurologic disease.

In addition the position will function as a Clinic Nurse-RN who will be responsible for facilitating the patient care flow in the clinic while providing direct patient care for an assigned provider(s). Will facilitate the workflow in the area by conducting appropriate triage of labs and diagnostic data. The staff member will contribute expertise in the areas of patient scheduling, telephone advice and pharmacy needs. The Clinic Nurse will assist with maintaining compliance to professional nursing standards and regulatory requirements and will support physicians in delivering quality health care to patients taking into account the patients' individual physical or age-related needs.


  1. Manages patient flow by meeting clinic, physician and patient needs.

  2. Continuously prioritizes multiple tasks and completes them in a timely manner.

  3. Identifies medically urgent situations and responds appropriately.

  4. Provides continuity as provider schedules continually change.

In this position you will have the following responsibilities:

  • Use the nursing process to assess, diagnosis, plan, implement, and evaluate for patients with neurological illnesses.

  • Collaborate with the referring Neurologist and subspecialty team to facilitate and coordinate services, supplies, and equipment needed by patient and family. This includes involving family, as needed, in team meetings, planning and coordination of care, education, and identification of resources needed to develop realistic expectations of the chronic neurologic care.

  • Provide appropriate short-term counseling for patients and families whose psychosocial situation demonstrates the need for intervention.

  • Triage telephone calls and messages, systematically investigating and assessing patient needs determining whether and when patients require appointments, as appropriate, considering age-appropriateness.

  • Assist patients and families to identify needs for the hospital stay, discharge, and follow-up care.


Required qualifications for this position includes:

  • Bachelor's Degree in Nursing; from an accredited RN School of Nursing

  • Current Oregon RN license required

  • Current CPR certification

  • 3 years healthcare experience -- outpatient, acute care, case management, or long term care, preferred background in home health or case management

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinic/Ambulatory Care Nursing

Location: Oregon-Portland

Req ID: 289117