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Providence Patient Placement Center Nurse in Mission Viejo, California


Providence is calling a Patient Placement Center Nurse (Full Time/Evening Shift) to Providence California Regional Services in Irvine, CA.

We are seeking a Patient Placement Center Nurse who will support care for Providence St Joseph Health (PSJH) patients by evaluating and coordinating the patient intake process. He/she will be involved in taking and triaging calls, and facilitating inbound and outbound transfers for PSJH facilities. In this role, he/she will act as a liaison between physicians, hospitals and other care providers who seek to refer, schedule admission or transfer patients into the hospital. He/she will ensure timely medical communication for patient referrals and transfers to/from the facility. He/she shall work closely with Registration and clinical units to perform insurance verification and other general admission tasks related to patient admission. He/she shall employ critical thinking to integrate objective data with knowledge gained from preliminary/initial information with the ongoing assessment process, including the objective and subjective experiences and patient health care history for optimal placement.

In this position you will:

  • Triage inbound and outbound calls supported by the Patient Placement Center, identifies patient needs and takes appropriate action according to established department policies/procedures. Working knowledge of EMTALA is required

  • Facilitate communication between patient-care providers and staff at referring and receiving facilities

  • Maintain accurate documentation for all calls in EPIC

  • Coordinate bed placement activities with nursing supervisor

  • Verify patient status and level of care using InterQual Criteria

  • Display a positive, can-do, customer service attitude and develops effective working relationships with internal and external callers

  • Escalate issues as per plan, and communicates professionally and appropriately

  • Play a role in knowledge-sharing, cross training, education and learning

  • Other duties as assigned


Required qualifications for this position include:

  • Current license to practice as a Registered Professional Nurse in California State

Preferred qualifications for this position include:

  • Bachelor's Degree in Nursing

  • Graduate from an accredited School of Nursing

  • Minimum of 2-5 years nursing experience

  • Working knowledge of Epic and Bed management system

About the hospital you will serve. Anchored by five award-winning comprehensive medical centers, Providence provides a full spectrum of care that includes a range of specialties, signature services, outpatient and home care and the well-regarded Providence Medical Institute, a group of physicians and primary and urgent care clinics throughout the greater San Fernando Valley and South Bay. Providence is focused on providing the communities it serves with preventive care, education and leading-edge diagnostics and treatment. The organization includes numerous outreach programs. Hospice and home care and even our own Providence High School, a Blue Ribbon college-preparatory campus.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Evening

Job Category: Case Management

Location: California-Irvine

Other Location(s): California-Tustin, California-Huntington Beach, California-Irvine, California-Anaheim, California-Costa Mesa, California-Buena Park, California-Orange, California-Fullerton, California-Mission Viejo, California-Brea, California-Newport Beach, California-Rancho Mission VieJO, California-Dana Point, California-Garden Grove

Req ID: 249636