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Providence RN Transfer Center Coordinator (Night Shift) in Anchorage, Alaska

Description:

Providence is calling a RN Transfer Center Coordinator (Patient Care Res Svcs, Evenings, 0.9 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • The Alaska Transfer Center RN facilitate all hospital-to-hospital transfers/consults as well as assist the [non-clinical] Patient Placement Coordinators with provider-to-provider and telemedicine consults when call volume may prohibit the RN partner from taking all calls in a timely fashion.

  • Coordinate and document communication between referring and receiving physicians, nursing units, and House Supervisors/Throughput Supervisors in a timely manner based upon identified standards.

  • Maintain accurate record of all physician consultation and telemedicine requests.

  • Utilize appropriate clinical judgment and critical thinking skills toward ensuring proper patient placement.

  • Directly responsible for appropriate bed placement of patients according to medical need and census of nursing unit.

  • Maintain accurate record of all bed assignments on the appropriate campuses. Manage transfer within EMTALA regulations between acute care facilities; assist with direct admit patient placements between appropriate campuses.

  • Continually monitor and assess bed availability to ensure timely placement; determine whom to accept and/or place in conjunction with House/Throughput Supervisors.

  • Ensure physician has current privileging prior to facilitating transfer or admission.

  • Provide superior customer service and service recovery when customer service standards are not met.

  • Demonstrate the ability and skill to anticipate and diffuse potentially challenging situations and individuals, assuring a positive outcome with critical decision making.

  • Promote Providence St. Joseph Health as a premier service organization by treating customers with compassion and respect.

  • Identify, resolve, and escalate major issues and service failures that impede success.

  • Ensure that compliance is met with federal and state regulatory authorities which include, but are not limited to, The Joint Commission, EMTALA, and HIPAA, in addition to Providence St. Joseph Health policies, procedures, and code of conduct in all aspects of role performance.

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree in Nursing.

  • Current AK State RN Licensure.

  • Five (5) years of experience in Acute Care Setting

Preferred qualifications for this position include:

  • Master's Degree

  • Leadership experience and/or ED or Critical Care patient care background preferred

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

For information on our comprehensive range of benefits, visit:

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Night

Job Category: Case Management

Location: Alaska-Anchorage

Req ID: 271737

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